Ecolisse

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Frequently asked questions

Yes! All our products are 100% vegan, free from animal ingredients and never tested on animals.

Yes, we use natural and certified organic ingredients, following strict European quality standards.

Yes! We deliver to all EU countries, as well as the UK, Norway, and Switzerland.

On average, delivery takes 5 to 12 business days, depending on your country.

We offer free shipping on orders above a minimum value, displayed in your cart.

Can I track my order?

Absolutely! Once your order is shipped, you will receive a tracking code by email.

Can I track my order?

.Yes. All items include the EU legal 2-year warranty, and you may request a return within 14 days after delivery.

Never. Our products are cruelty-free, fully respecting animal life.

We accept credit and debit cards, PayPal and Stripe, depending on your country.

We accept credit and debit cards, PayPal and Stripe, depending on your country.

Our team is available via email, live chat, and WhatsApp, Monday to Friday.

Email: support@ecolissecosmetics.com

WhatsApp: +55 41 99895-8380